FAQs

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0 height="100%"><tr> <td valign="top" width=150 BGCOLOR="#FFFBF0" TEXT="#080000"> <div> <B> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="115" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" BGCOLOR=#FFFBF0 > <tR> <tD VALIGN=TOP HEIGHT= 93 WIDTH="109"><div> <B><IMG SRC="10c64370.gif" border=0 width="100" height="55" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> <div> <B>Proudly Made in USA</B></div> </tD> </tR> </TABLE></B></div> <DIV ALIGN="LEFT"></DIV> <div> <A HREF="textured_abs.htm" TARGET="_top" TITLE="Textured_ABS LED Lighted Liquor Bottle S"><B><IMG SRC="24b7a5a0.jpg" border=0 width="122" height="90" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></A></div> <div> <A HREF="wood_fronts.htm" TARGET="_top" TITLE="Wood Front LED Lighted Liquor Bottle She"><B><IMG SRC="24d7b8d0.jpg" border=0 width="123" height="141" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></A></div> <div> <A HREF="shelf_lighters.htm" TARGET="_top" TITLE="Low Profile Back Bar Lighting"><B><IMG SRC="24f7d770.jpg" border=0 width="125" height="119" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></A></div> <div> <A HREF="home_bar.htm" TARGET="_top" TITLE="Home Bar Bottle Displays"><B><IMG SRC="32e7d6b0.jpg" border=0 width="125" height="107" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></A></div> <DIV ALIGN="LEFT"></DIV> <div> Home Bar</div> <div> models</div> <script language=JavaScript>  </script> <bR> </td> <td valign="top" width="100%" BGCOLOR="#FFFFFF" TEXT="#080000"> <bR> <div> <TABLE BORDER="1" CELLPADDING="10" CELLSPACING="0" WIDTH="784" BORDERCOLORLIGHT="#CC9922" BORDERCOLORDARK="#CC9922" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" BGCOLOR=#FFFBF0 > <tR> <tD VALIGN=TOP HEIGHT= 151 ><NOBR><div> <TABLE BORDER="0" CELLPADDING="0" CELLSPACING="0" WIDTH="600" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER COLSPAN=5 HEIGHT= 92 ><NOBR><div> <IMG SRC="272ae560.gif" border=0 width="430" height="86" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> </NOBR></tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 32 ><NOBR><div> <A HREF="index.htm" TARGET="_top" TITLE="LED Lighted Liquor Bottle Shelf Displays"><IMG SRC="2736f1a0.gif" border=0 width="111" height="26" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> </NOBR></tD> <tD VALIGN=CENTER><NOBR><div> <A HREF="faqs.htm" TARGET="_top" TITLE="FAQs"><IMG SRC="2746f1a0.gif" border=0 width="111" height="26" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> </NOBR></tD> <tD VALIGN=CENTER><NOBR><div> <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us"><IMG SRC="2756f1a0.gif" border=0 width="111" height="26" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> </NOBR></tD> <tD VALIGN=CENTER><NOBR><div> <A HREF="about_us.htm" TARGET="_top" TITLE="About Us"><IMG SRC="2766f1a0.gif" border=0 width="111" height="26" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> </NOBR></tD> <tD VALIGN=CENTER><NOBR><div> <A HREF="specials.htm" TARGET="_top" TITLE="specials"><IMG SRC="2776f1a0.gif" border=0 width="111" height="26" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> </NOBR></tD> </tR> </TABLE></div> <bR> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 1128 WIDTH="760"><div> <B>Frequently Asked Questions</B></div> <bR> <div> <B>How much do you charge for shipping?</B></div> <div> We ship by UPS or FedEx ground. To determine the exact shipping cost for the item(s) you purchase, click the appropriate “ADD TO CART” button after selecting all options for your order. In the “Estimate Shipping and Tax” box enter the zip code for your destination and press “Calculate”. The correct shipping and handling charge and sales tax (PA residents only) will be displayed.</div> <bR> <div> <B>What is your return policy?</B></div> <div> All of our products are made-to-order, so we cannot accept returns on items that have been shipped. Please be careful when placing your order that the model and length you choose is correct for your application. Also, please check your receipt for verification. If you need to make a change to your order, please <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us">contact us</A> right away. In most cases we can make the changes you require even if your order has been placed into production.</div> <bR> <div> <B>What if my order is damaged in shipment?</B></div> <div> When your shipment arrives, make sure you inspect the package(s) before signing with the driver (UPS or FedEx). Note any damage. Keep the carton until you have determined all is OK - damage may be concealed. UPS & FedEx require the carton to honor all damage claims. If you have a digital camera or camera on your phone, take several pictures and send them to us for our reference. Claims should be made within 24 hrs with us by email to <FONT SIZE="2" COLOR="#0000FF" FACE="Verdana" ><A HREF="mailto:tomk@precision-images.com" TARGET="_top" TITLE="mailto:tomk@precision-images.com"><U>tomk@precision-images.com</U></A></FONT></div> <bR> <div> <B>Do you warrant your products?</B></div> <div> Absolutely. We guarantee our bottle displays to be free from defects in materials and workmanship. We warrant our products to the original purchaser to perform satisfactorily for one full year from the date of delivery under normal and proper usage. Damage resulting from accident, misuse or improper installation is excluded. Electronic components are warranted for a period of 90 days from the date of delivery. Electronic components include the original LED lights, switches, lighting controllers, remote controls and 12 volt DC power supplies.</div> <bR> <div> <B>Do you ship Internationally?</B></div> <div> Due to the high costs of international shipping, we do not accept orders from outside the USA.</div> <bR> <div> <B>What is your privacy policy?</B></div> <div> We believe that keeping personal information secure is one of our most important responsibilities. We completely restrict access to personal information about you, and will never transfer or sell your personal information or email address to anyone or any company. You have our promise and guarantee.</div> <bR> <div> <B>I don't trust the Internet. Can I order by phone?</B></div> <div> Absolutely! You can reach us by phone or email from our "<A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us">Contact Us</A>" page.</div> <div>  <A NAME="when_can_i_expect_delivery_"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></div> <div> <B>When can I expect delivery?</B></div> <div> Since all of our products are made to order, our lead time varies depending on the size of your order and the number of orders already in process in our shop. On average, it takes 5 to 7 days plus transit time to your location. Please refer to the map below for UPS ground transit times. If you must receive your order by a certain date (such as a store opening date), please call us to make arrangements before you make your purchase. As soon as your order is entered, we will send you an acknowledgement email showing our projected shipping date for your purchase. On the day we ship, you will receive an email from UPS containing the tracking number.</div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <IMG SRC="3c10b480.gif" border=0 width="523" height="328" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> </tD> </tR> </TABLE></div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <script language=JavaScript>  </script> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR>  <script type="text/javascript"> var sc_project=6051216; var sc_invisible=1; var sc_security="c41adf54"; </script> <bR> <script type="text/javascript" src="http://www.statcounter.com/counter/counter.js"></script><noscript><div class="statcounter"><a title="free hit counter" href="http://www.statcounter.com/" target="_blank"><img class="statcounter" src="http://c.statcounter.com/6051216/0/c41adf54/1/" alt="free hit counter" ></a></div></noscript>  <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> </td> </tr></table></body>